Case Study
Turning Project Excellence into Business Outcomes
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Client Overview
Our client, a mid-sized company aiming to position itself for acquisition, recognized that improving project delivery capabilities was critical to enhancing profitability and demonstrating value to potential buyers. They sought to consistently deliver successful projects for their customers while reducing schedule delays and cost overruns.
Challenge
The client struggled with inconsistent project delivery, resulting in:
- Schedule delays
- Cost overruns
- Reduced profitability
- Limited attractiveness to potential buyers
To achieve their strategic objective of “Improved Project Management Capabilities,” they needed to strengthen delivery processes, tools, and leadership to improve project outcomes and overall business performance.
Solution
PMO Squad Consulting partnered with the client to assess project management capabilities, tools, and organizational culture. We implemented a structured four-step plan to improve delivery capabilities and profitability, including:
- Implementing a new PPM (Project Portfolio Management) solution
- Defining a repeatable project management methodology focused on client outcomes
- Instituting time-tracking to monitor project profitability
- Managing critical client-facing projects to ensure successful delivery
Our team also identified improvements in estimating and proposal processes and provided hands-on project management support to critical initiatives.
Results
Our engagement delivered measurable impact:
- Increased customer satisfaction
- Increased repeat business
- Improved operational efficiency
- Increased project profitability
- Reduced project waste
Within two years, the client successfully achieved their strategic objective and completed a company sale. The buyer was impressed with the improvements and retained the PMO Squad to continue managing critical client-facing projects.
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